Sundale

Sundale Technologies

We bring enterprise IT automation to Indian businesses, and we stay accountable for it.

Sundale is an IT and digital solutions firm based in Delhi NCR. We partner with a small number of enterprise software companies, sell their products into Indian organisations, and remain the customer's single point of accountability long after the purchase order is signed.

Start a conversation See what we sell
One point of accountability The person who runs your evaluation is the person still on the account at renewal
Built out of enterprise sales Three years carrying ITSM and ITAM automation to CIO and VP level buyers across manufacturing, pharma, BFSI and media
Female owned Owned and governed by women

Where you fit

Two ways to work with us.

You are buying technology

For heads of IT, service delivery leads and CIOs

You have a service desk absorbing the same requests every week and a team that cannot get to the work that matters. We run the evaluation, prove it on your environment, handle the commercials, and stay on the account afterwards.

See what we sell

You have built technology

For software and solution companies

You have a product that works and no sales team in India. We bring an existing enterprise motion, CIO and VP level access, and somebody who will sit in the room in Delhi rather than dial into it.

How the partnership works

What we sell

One category, live today.

We keep the list short on purpose. IT and digital is live now. Warehouse automation and IoT sit in the same structure and will appear here when they are real, not before.

IT & Digital Solutions

Live

IT Automation & ITSM

Head of IT, IT Service Delivery, CIO

Password resets, software installs, VPN and device issues, the same requests arriving at your service desk every week. The platform resolves them at the endpoint before they become tickets, and integrates with the ITSM platform you already run.

  • L1 ticket deflection
  • Self healing endpoints
  • Employee self service
  • ITSM and ITAM integration

Read the detail

How this works

Who is accountable for what.

The vendor builds the product and runs the deployment. That is their engineering, and it should be. Sundale owns everything between you and them.

Sundale owns

  • Discovery and honest qualification
  • The proof of value, scoped with you
  • Commercials, licensing and renewal
  • Rollout coordination and escalation
  • The relationship, for as long as it runs

The vendor owns

  • The product itself
  • Technical deployment
  • Engineering and product support
  • The roadmap

You do not raise a ticket with a vendor you have never met. You call the person who sold you the solution, and that person is still on the account at renewal.

Every engagement is currently led personally by our CEO. As we add account executives, he stays on discovery and close alongside them rather than handing accounts over. That is a deliberate structure, not a temporary one.

You could buy this directly. Here is why people don't.

A product company sells a licence and measures itself on the sale. Its presence in your city is a pre sales engineer on a call and a support queue afterwards. What is missing is somebody local who knows your environment, carries commercial weight in the relationship, and has a reason to care whether the rollout lands.

That is the role Sundale plays. The vendor pays us for it, so it costs you nothing above buying direct.

Get in touch

Start with the problem, not the product.

Tell us what is not working. If we are not the right people for it, you will hear that in the first conversation.

Contact Sundale